Placement Test Support Form

System Check

Important:

Mobile devices are not supported for the online placement tests. You should use a computer with a current version of MacOS or Windows and a recently updated browser. Most support is available through Lingco live support using the chat icon in the bottom right corner of the screen. If Lingco support is not able to help you, use this form to request help from the Yale Center for Language Study

Please note:

If you have not tried Lingco live help, this form will close and you should contact them for assistance. If they cannot help you, please return to this screen and click “Yes” to continue filling out this form for additional technical support.

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Since the problem is happening even when Lingco has offered help, please complete the following support form so we can help troubleshoot the issue.

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